Fraser Dental is hiring a Receptionist in Hobsonville, Auckland, New Zealand. This is a full-time opportunity at a busy 5-chair dental practice providing general dentistry, orthodontics and sedation. The position is suitable for a friendly, professional and highly organised person who understands the dental environment and can help coordinate the day-to-day running of the reception team.
The successful candidate will work closely with the Practice Manager, coordinate appointment books and rosters for multiple dentists, manage the front desk, communicate with patients and clinical staff, and ensure daily reception responsibilities are completed accurately and efficiently.
JOB OVERVIEW AT A GLANCE
| Category | Details |
|---|---|
| Location | Hobsonville, Auckland, New Zealand |
| Work Setting | Dental practice / On site |
| Workplace | Fraser Dental |
| Wage | Not specified |
| Employment Type | Full Time |
| Experience | Dental experience preferred; dental reception experience preferred but not essential |
| Employer | Fraser Dental |
Responsibilities
As a Receptionist, your duties may include the following:
- Coordinate the day-to-day requirements of multiple dentists.
- Manage appointment books for several dentists.
- Coordinate and maintain dentist rosters.
- Ensure dentist diaries are accurate, organised and up to date.
- Ensure rosters remain accurate and current.
- Manage the smooth and efficient running of the front desk.
- Provide a warm, friendly and professional experience for patients.
- Follow practice protocols, procedures and systems consistently.
- Complete daily reception tasks accurately and on time.
- Prioritise competing tasks and ensure important responsibilities are not missed.
- Communicate effectively with dentists, clinical staff, patients and the wider team.
- Maintain a high level of accuracy and attention to detail.
- Support the Practice Manager with day-to-day reception requirements.
- Keep the reception area and administrative processes organised.
- Help ensure the practice remains organised and on track throughout the day.
- Follow through on assigned responsibilities consistently.
- Identify issues that require attention and respond appropriately.
- Support the wider dental team as required.
- Contribute to the smooth day-to-day operation of the practice.
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Qualifications
To qualify for this job, you need the following:
Education
- Formal education requirements are not specified in the job advertisement.
- A good understanding of dentistry is essential.
- Previous dental knowledge is important for working effectively with dentists, clinical staff and patients.
Experience
- Experience in dentistry is preferred.
- Previous dental reception experience is preferred but not essential.
- Dental Assistant experience may be suitable for candidates looking to move from clinical assisting into dental administration and reception.
- Strong understanding of the dental environment is essential.
- Experience working with dental professionals and patients is beneficial.
Work Requirements
- Must be available to work full-time in Hobsonville, Auckland.
- Able to coordinate appointment books and dentist rosters.
- Able to manage a busy front desk efficiently.
- Must be confident communicating with patients and dental professionals.
- Able to follow practice systems, protocols and procedures consistently.
- Must be able to manage multiple priorities.
- Able to complete daily responsibilities accurately and on time.
- Must have strong attention to detail.
- Able to work independently when required.
- Must also be willing to support other members of the dental team.
- Able to remain calm and organised in a busy reception environment.
- Willingness to learn and develop within the role.
What the Employer Offers
Fraser Dental offers the following employment details for successful candidates:
- Full-time employment.
- Opportunity to work in a busy 5-chair dental practice.
- Work alongside dentists and clinical staff.
- Opportunity to support the Practice Manager.
- Exposure to general dentistry, orthodontics and sedation.
- Opportunity to develop dental administration and reception skills.
- Training available for the right person.
- Opportunity for experienced Dental Assistants to transition into dental reception.
- Professional and patient-focused work environment.
- Opportunity to develop within the dental administration role.
- Experience coordinating multiple dentists, appointment books and rosters.
How to Apply
If you think you are qualified and eligible for the job, don’t wait and apply as soon as possible. Interested candidates should highlight their dental experience, reception or administration skills, knowledge of dentistry, organisational abilities and experience communicating with patients and dental professionals.
